Salesforce & ServiceNow
Salesforce & ServiceNow
Development & AI Integration
Enterprise platform mastery — custom Apex, LWC, ServiceNow apps, and AI agent layers that augment what your teams already use.
What We Deliver
Salesforce & ServiceNow
development capabilities
Apex & LWC Development
Custom Apex triggers, classes and Lightning Web Components built to Salesforce best practices — governor limit aware, properly tested, production-ready.
Flow & Process Automation
Flow Builder, Process Builder and Workflow Rules designed and optimised. Complex multi-object automations that reduce manual work across your org.
ServiceNow Custom Apps
Custom application development, scripted REST APIs, Flow Designer workflows, and virtual agent configuration on the Now Platform.
AI Agent Integration
Agentic AI layers built on top of your Salesforce and ServiceNow environment — routing queries, enriching records, and triggering automations from natural language.
Custom API Middleware
Integration middleware connecting Salesforce and ServiceNow to your ERP, data warehouses, and custom backends. Robust error handling and retry logic built in.
Data Migration & Architecture
Clean, validated data migrations with rollback plans. Data model design, deduplication strategies, and ETL pipelines for platform consolidations.
Technologies We Use
Platform & integration
technology stack
FAQ
Salesforce & ServiceNow
Questions Answered
What Salesforce development services does Abielan Tech offer?
We offer Apex development, Lightning Web Component (LWC) development, Flow and Process Builder automation, Salesforce CPQ, Sales Cloud and Service Cloud customisation, data migration, and AI agent integration layers on top of Salesforce orgs.
Can you integrate AI into our Salesforce or ServiceNow environment?
Yes. We build AI agent integration layers that route queries, trigger automations, and return enriched results directly inside Salesforce and ServiceNow — using on-premise SLMs so your data never leaves your perimeter.
Do you work with ServiceNow as well as Salesforce?
Yes. We develop ServiceNow custom applications, Flow Designer automations, integration hubs, and AI-augmented virtual agent workflows. We have experience with both platforms and often connect them in a single integration architecture.
Can you build middleware to connect Salesforce with our other systems?
Yes. We design and build custom API middleware that connects Salesforce and ServiceNow to your ERP, custom backends, data warehouses, and third-party tools — with proper error handling, retry logic, and monitoring.
Ready to extend your
Salesforce or ServiceNow?
Book a strategy session. Walk away with your integration architecture and a clear delivery roadmap.
Book Strategy Session